Crewforce
Published
March 8, 2018
Location
Job Type
Category

Description

VOIP Technician

We are currently hiring commercial VOIP Technicians with 3+ years of experience in a commercial environment. Candidates are encouraged to apply ASAP as we have an immediate need in the Tri-State area. Qualified candidates will send an updated resume for consideration. Interviews are currently underway.

Please send your resume to Evan@Crewforce.com for consideration.

VOIP Technician Duties:

  • Avaya – VOIP
  • Softphone 1X & Equinox
  • SIP Trunks & Carriers
  • Communications Manager
  • Session Manager
  • Avaya Messaging
  • Polycoms
  • In-house wiring and connectivity
  • Remote user support
  • Updating customer ticketing systems
  • Daily accurate WBS submitted to management

Qualifications:

  • Knowledge of:
    • Restart services on servers (Avaya S8XXX)
    • Nice recordings
    • ACD architecture
    • Difference in capabilities for agents and Supervisors
    • Vectoring, Skills based routing
  • Systems:
    • Service Now
    • SONIC

Location:

Downtown NYC.

Might be asked to cover NJ Location (Livingston) for special projects or vacation time.

Reliable personally owned transportation required.

Compensation:

  • Option to enroll in Medical, Dental, Vision, and Life Insurance
  • Starting pay depending on experience
  • Weekly Pay
  • Referral Bonuses of up to $250 for referrals that result in a placement (Ask for details!)

About Crewforce:

Crewforce is the Nation’s leading providers of Cable Technicians. We work EXCLUSIVELY in building wiring, and we have been placing technicians of all levels with the right companies for over 10 years, so we know a thing or two about making a good match.

 

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